Services

We offer travel suppliers the following services:

• Private Label Websites
• Internet Booking Engine
• Travel Agent Commission Payments
• Voice Bookings / Call Center

Private Label Websites (Hotels, Cars, Flights)
Through a unique co-marketing agreement between the travel supplier and Caribbean Travel Network, NV., we provide a clean, professional, well-designed website that can dramatically improve your browser to buyer conversion rate. Caribbean Travel Network, NV. will work closely with you to ensure that your white label website is visually appealing, search engine friendly, professionally designed, easy to navigate, easy to read and scan, segmented with content for your target markets and optimized to convert more lookers to bookers.

Internet Booking Engine (Hotels)
Since 2002 Caribbean Travel Network, NV. has been a local agent for Fastbooking, Europe’s leading provider of internet hotel booking engines, helping Cuban companies position themselves to benefit from the dramatic increase in internet sales.

The FastBooking Engine enables your website visitors to access your availability and rates in real time and to finalize their booking in just a few clicks. They receive immediate, automatic confirmation of their booking by e-mail.

The FastBooking Engine is a truly unique booking engine which adapts not only to all your requirements but to those of your clients. Each functionality has been designed to simplify the booking process, bearing in mind the constraints of your profession and the specificities of your hotel.

Key Features of the Booking Engine:

• A booking engine in 24 languages
• Transparent brand display
• Quick and easy installation and training
• Integrated IATA data base
• Access for trade professionals
• Tracking of Marketing Campaigns

Travel Agent Commission Payments
Caribbean Travel Network, NV. offers a complete solution for all your commission payments. On your behalf, it consolidates all reservation-related data, and prints commission payments and reports on a monthly basis. All your travel agents are guaranteed to receive their commissions on time.

Key Features:

• All hotel reservation related data is collected and consolidated
• Various reports on commission payments issued and printed monthly
• Commission payments, including a statement of all reservation details, are automatically printed and sent to travel agencies worldwide on a monthly or bi-monthly basis Payments issued in each agent's local currency and drawn on a national bank
• We perform detailed quarterly checks on authorized commission payments

Note: this service is provided only in connection with IDS, GDS Distribution and White Label Websites.

Voice Bookings / Call Center
Caribbean Travel Network, NV. provides bookings by telephone for local travel suppliers as a complete outsourcing solution, through our call center strategically located in Canada, and currently handling calls from Canada, the United Kingdom and continental Europe.

Voice Bookings optimize the satisfaction of your customers and increase customer loyalty. It is an alternative to maintaining your own central reservation office or can be used to complement your existing structure for countries not currently covered. The service package provides private label voice bookings.

Key Features:

• Your telephone, requests answered on behalf of your company by courteous, experienced and highly- dedicated staff
• Calls answered personally and in English and Spanish, to ensure each customer feels that they are communicating with your hotel directly
• Bookings immediately confirmed with reservation number to customer
• Email confirmations sent out with options to include marketing messages
• Toll-free lines and universal international free-phone number available for all major countries
• Handling of incoming calls 12 hours a day and 6 days a week

Note: this service is provided only in connection White Label Websites

• Cuba:
  Calle 24, No. 4313, e/43 y 45
  Reparto Almendares, Playa,
  Havana, CUBA
  Tel: +537 204 0288
  Fax: +537 204 3920
• Curacao:
  New Haven Office Center
  Emancipatie Boulevard No.29
  P.O. Box 6052
  Curacao
• Dominican Republic:
  Calle Padre Billini No. 205-B
  Zona Colonial, Santo Domingo
  Dominican Republic
  Tel: +809 686 2268
• The Netherlands:
  Singel 512 II, 1017 AX Amsterdam
  Tel: +31 (0)20 794 7962;
  Universal Toll Free: 00 800 2822 4683